Effective Date: April 10, 2025
Welcome to Smith Hair Salon, LLC! These Terms and Conditions (“Terms”) govern your use of our website, mobile application (the “Platform”), and any services provided therein (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please refrain from using the Services.
1. Business Information
Smith Hair Salon, LLC
41653 Margarita Rd, Suite 102, Temecula, CA 92591
Support Email: Support@smithhairsalon.com
2. Services Provided
Smith Hair Salon, LLC offers a range of professional hair services including haircuts, coloring, styling, and related salon treatments. Services can be booked via our website, mobile application, or in person.
3. User Eligibility
To use our Services, you must be:
- At least 18 years old, or have permission from a legal guardian.
- Capable of entering into a legally binding agreement.
4. Booking and Cancellation Policy
- Appointments may be booked through our Platform or by calling the salon.
- Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may be subject to a cancellation fee.
- Smith Hair Salon, LLC reserves the right to cancel or reschedule appointments due to unforeseen circumstances. We will notify you promptly.
5. Payments and Refunds
- Payments for services are due at the time of appointment unless prepayment is requested.
- Accepted payment methods include major credit/debit cards and any other method listed on our Platform.
- Refunds are issued at the discretion of management in the event of service dissatisfaction. Please contact us at Support@smithhairsalon.com within 48 hours of your appointment to initiate a review.
6. User Conduct
By using our Services, you agree not to:
- Use the Platform for any illegal or unauthorized purpose.
- Disrupt or interfere with the security or functionality of the Services.
- Misrepresent your identity or attempt to access accounts other than your own.
7. Intellectual Property
All content on our website and app—including text, graphics, logos, and images—is the property of Smith Hair Salon, LLC and protected by copyright and trademark laws. You may not reproduce, distribute, or exploit our content without written permission.
8. Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect your information. By using our Services, you consent to our data practices as outlined in the Privacy Policy.
9. Limitation of Liability
Smith Hair Salon, LLC is not liable for:
- Any indirect, incidental, or consequential damages.
- Reactions or dissatisfaction resulting from salon services, except in cases of proven negligence.
- Technical issues, system outages, or data loss.
Your use of our Services is at your own risk. Services are provided “as is” and “as available.”
10. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the content or practices of these websites.
11. Modifications to Terms
We may update these Terms from time to time. Changes will be posted on this page and, where appropriate, notified to you by email or app alert. Continued use of the Services after changes are made constitutes acceptance of those changes.
12. Termination
We reserve the right to terminate or suspend access to our Services at any time, without notice, for any reason including breach of these Terms.
13. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in Riverside County, California.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us:
Smith Hair Salon, LLC
Email: Support@smithhairsalon.com
Address: 41653 Margarita Rd, Suite 102, Temecula, CA 92591